The Embassy of India in Kuwait has activated three Indian Consular Application Centres managed by DU Digital Global to provide essential services to the country’s Indian community starting July 23, 2026. These centres, located in Kuwait City at Al Jawhara Tower, in Fahaheel at Sama Mall and in Dajeej at Waha Mall, will operate daily between 8am and 6pm. Applicants may visit without an appointment or book in advance through the ICAC portal, though the embassy advisory recommends selecting the precise service category to streamline processing and prevent avoidable delays. The facilities accept both walk-ins and scheduled visits under the new arrangement.
According to the embassy advisory, each submission will attract the standard consular fees payable to the Government of India in addition to a fixed service charge of KD 6 that includes assistance with filling forms, taking photographs, typing documents, courier dispatch, printing and photocopying. This bundled support is designed to make the application process more user-friendly at the outsourced facilities. The setup allows the embassy to focus on higher-level consular duties while ensuring efficient handling of routine requests from applicants.
DU Digital Global announced in June 2026 that it would begin managing the ICAC network in Kuwait from July 1 under an agreement with the Embassy of India. Services were initially restricted to emergencies only until mid-July due to administrative transitions, Gulf News reported on the temporary measures. The full resumption this week at the three dedicated sites marks the completion of the handover and expansion of accessible consular points across key areas.
Public Authority for Civil Information figures show that Indians form one of the largest expatriate groups in Kuwait, with numbers exceeding one million and creating sustained demand for consular support. The strategic placement of the ICACs in different governorates is intended to cut down on commuting time for applicants from various residential areas. Similar centres have proven effective in other Gulf countries in reducing pressure on embassies handling high volumes of applications.
The embassy further advised all Indian nationals to prepare complete documentation before visiting any of the centres to facilitate quicker service and avoid multiple trips. Available offerings at the ICACs cover new passports and renewals, various visa categories, attestations of documents and other related consular matters. This development forms part of ongoing efforts by the embassy to modernise service delivery and better serve the substantial Indian diaspora in Kuwait.
Officials have indicated that the 10-hour daily schedule will enable the centres to process a high volume of applications efficiently. The outsourcing to a specialised provider like DU Digital Global follows international best practices for consular management in countries with large Indian populations. Community members are urged to refer to official embassy channels or the ICAC portal for the latest updates and requirements before planning their visit.
